Extra Precautions to Keep You Safe
At MotionWorks Physical Therapy, we recognize this is an unprecedented time, bringing uncertainty and unease – especially regarding visiting a medical facility. We want you to know that we have increased our already stringent procedures, so you can feel safe, secure, and confident in once again receiving in-person physical therapy at our clinic.
Here's what we're doing...
- Updated visitor and companion policies – To limit the overall traffic in the practice, we are limiting patients to one (1) essential visitor/companion, and asking patients to not bring any visitors, unless absolutely necessary.
- Infection prevention precautions – We thoroughly clean and sanitize our reception area, waiting room, all patient treatment rooms, gym and therapy equipment, and restrooms according to the recommendations of the Centers for Disease Control and Prevention (CDC). In-office infection control measures are readily available for our patients and visitors, such as masks, alcohol-based hand sanitizers, tissues, hand soap, and waste receptacles. And we have taken extra steps by removing shared items like magazines.
- Screening – We are screening all patients and visitors for symptoms of cough, shortness of breath, or fever prior to entering the waiting area. If the screen is positive, we will ask the patient to immediately leave and consult with their physician by phone regarding their symptoms. Any physical therapy appointments may be re-scheduled following two negative coronavirus tests or after receiving clearance from their primary physician.
- Mask precautions – All clinic staff are asked to wear a mask to protect the health and well-being of our patients
- Personal protective equipment (PPE) – PPE is in use at levels recommended by the Centers for Disease Control and Prevention (CDC), and we are confident in our supply.
- Social distancing – All clinic staff, patients, and visitors will adhere to social distancing guidelines by encouraging immediate rooming of patients by our receptionist, and the majority of all treatments are carried out in private treatment rooms.
Providing more options to stay in touch with your provider...
- In-person appointments continue to be available and we look forward to seeing you in person again.
- Telemedicine visits continue to be offered and covered by the majority of health insurance plans including Medicaid and Medicare due to the federal emergency related to the coronavirus pandemic. While the highest quality physical therapy care is ultimately provided in-person, especially for the very first initial evaluation, all of our Doctors of Physical Therapy offer the convenience and peace of mind of audio-visual (computer/phone/Ipad), phone, and email visits. You may now “visit” your provider from wherever you may be (provided you have cell phone reception and a reliable internet connection!)
Keeping you informed…
Our practice constantly evaluates our procedures to ensure they are aligned with CDC guidelines to keep you safe. For more information, please visit our continually updated COVID-19 info on our website at www.motionworkspt.com or check out up-to-the-minute updates on our MotionWorks Physical Therapy Facebook page. Now, more than ever, we are committed to providing you with a safe and transparent experience, and we welcome your thoughts and questions.
Helping you stay healthy and manage your healthcare needs…
- To keep your immune system strong and your overall health in good condition, maintain a regular exercise routine and follow your healthcare providers’ regimen in controlling any chronic conditions, such as heart disease, diabetes, and asthma.
- Don't ignore other health concerns, which could place you at greater risk of complications. Call 911 or report any new symptoms to your healthcare provider without delay for urgent signs and symptoms of a heart attack or stroke.
- Come in for regularly scheduled visits and take your prescribed medications.
We're still here for you – safer and more secure than ever before…
We're implementing enhanced precautions so you can confidently return to your Doctor of Physical Therapy and get the care that's right for you. Your health and well-being are why we're here. Contact our office to schedule an appointment at 920-215-2050. MotionWorks Physical Therapy is advising all staff to stay home if any symptoms or exposures occur. As always, we ask that our patients do not attend any physical therapy visits if you have any active signs of illness to keep our staff and other patients safe. Please call to cancel your upcoming appointment(s) should symptoms or any exposures to others who might have COVID-19. Please cancel any in-person visits if you have been quarantined. Those who are feeling otherwise well and are without fever but are quarantined are welcome to utilize our telemedicine offerings for physical therapy visits during quarantine. Please contact our front desk immediately to modify any currently scheduled in-person visits at 920-215-2050.
If you are one of our scheduled patients, please ask yourself the following screening questions prior to attending your appointment:
- Have you been exposed to anyone who has the symptoms or has tested positive to COVID in the past two weeks?
- Are you currently experiencing any symptoms of COVID, including cough, shortness of breath, sore or ticklish throat, congestion, headache, chills, fever, diarrhea, loss of appetite, loss of smell, or body aches?
- Are you currently waiting for the results of a COVID test given due to exposure or symptoms?
If you answered yes to any of these questions, please call us at 920-215-2050 to cancel your appointments for the next 14 days, stay home, and self-quarantine.
If you think you might have symptoms of coronavirus (fever, cough, shortness of breath), call your physician's office or one of the local health systems to find out how you can be tested immediately.
If you have emergency symptoms of consistent chest pressure or pain, turn bluish in the lips or face, are confused or difficult to arouse, or have difficulty breathing, call 911 and let dispatch know if you suspect you may be infected with coronavirus.
We appreciate your cooperation as we do our part to keep our community safe, and we will continue to follow CDC and Winnebago County guidelines and update as needed on our MotionWorks Physical Therapy Facebook page. If you have any questions or concerns, you can also contact us by phone at 920-215-2050 or email at firstname.lastname@example.org. Please do not panic, but maintain common sense infection control measures in your home with frequent hand washing and reducing unnecessary exposures to reduce you and your family's risk of COVID-19.
How do you know when to seek care? What are the symptoms of COVID-19 compared with the flu and other upper respiratory illnesses? Check out the infographic we have provided for details. Remember to call, message your physician on their health portal, or complete an e-visit before heading to any clinic or ER for care if you suspect you may have COVID-19!